Privacy Policy

# NEXTAP Sales OS – Privacy Policy **Effective Date:** 17 October 2026 **Operated by:** NEXTAPSOLUTIONS PRIVATE LIMITED NEXTAPSOLUTIONS PRIVATE LIMITED ("Company", "we", "us", or "our") operates NEXTAP Sales OS, a business management platform accessible through our website and mobile application. We respect the privacy of our users and are committed to protecting personal information. ### 1. Information We Collect Depending on the features used, we may collect and process: - **Account Information:** Name, email address, phone number, user role, account status, and authentication information. - **Employee and Team Information:** Employee profiles, attendance records, leave requests, working hours, and related administrative information. - **Business Information:** Sales records, customer details entered by authorized users, targets, expenses, advertising expenditure, and reports. - **Uploaded Information:** Documents, images, and attachments voluntarily uploaded through supported features. - **Device and Technical Information:** Device identifiers, application version, operating system information, notification tokens, IP addresses, diagnostic information, and security logs, where applicable. - **Usage Information:** Login activity, feature usage, audit logs, and other information necessary to operate and secure the service. We do not request access to call logs or SMS messages for the current NEXTAP Sales OS application. ### 2. How We Use Information We process information to: - Provide sales, attendance, employee, and business management features. - Authenticate users and manage account permissions. - Maintain records, reports, and business analytics. - Deliver relevant application and push notifications. - Protect accounts, investigate suspicious activity, and maintain audit logs. - Resolve technical issues and improve application performance. - Provide customer support and comply with applicable legal obligations. ### 3. Notifications NEXTAP Sales OS may request notification permission to send work-related alerts, including attendance updates, administrative notifications, and other relevant service information. Users can manage notification permissions through their device settings. Where Firebase Cloud Messaging is used, notification delivery may involve processing device registration tokens and related technical information. ### 4. Information Sharing We do not sell personal information. We may share necessary information with trusted service providers that help us operate the application, including hosting, database, storage, notification, and technical infrastructure providers. Information may also be disclosed where required by applicable law or valid legal process. Access to business and employee information is limited according to authorized user roles and permissions. ### 5. Data Security We use reasonable technical and organizational safeguards intended to protect information against unauthorized access, disclosure, alteration, and loss. These safeguards may include encrypted connections, authentication, access controls, security monitoring, and activity logging. However, no electronic storage or transmission method can guarantee absolute security. ### 6. Data Retention We retain information for as long as reasonably necessary to provide the service, fulfill legitimate business requirements, maintain security, and comply with applicable legal obligations. When an account or eligible information is deleted, certain records may be retained where necessary for accounting, fraud prevention, security, dispute resolution, or legal compliance. ### 7. User Rights and Account Deletion Users may request access to, correction of, or deletion of eligible personal information, subject to applicable law and organizational authorization. Users can submit an account deletion request through the Account Deletion page associated with NEXTAP Sales OS. We may verify the request before taking action. Certain business or employment records may require authorization from the relevant organization or administrator. ### 8. Third-Party Services NEXTAP Sales OS may use third-party services for hosting, cloud storage, push notifications, application infrastructure, and security. These providers may process limited information necessary to deliver their services, subject to applicable contractual and privacy requirements. ### 9. Children's Privacy NEXTAP Sales OS is intended for authorized business and professional use and is not designed for children. We do not knowingly provide accounts to children for personal use. ### 10. Changes to This Privacy Policy We may update this Privacy Policy to reflect changes in our services, technology, legal requirements, or information practices. The updated policy will be published on our website with a revised effective date. ### 11. Contact Us **NEXTAPSOLUTIONS PRIVATE LIMITED** Website: https://nextapsolutions.com Application: https://sales.nextapsolutions.com For privacy-related questions, requests, or concerns, please contact us using the official contact information published on our website.